Durable Medical Equipment

Durable Medical Equipment (DME) refers to the following categories of equipment and related supplies for use in a beneficiary’s home:

  • Inexpensive or routinely purchased items
  • Capped rental/purchased equipment
  • Equipment requiring frequent and substantial servicing
  • Oxygen and oxygen equipment
  • Related medical supplies
  • Service and repair
  • Other individually priced items
  • Enteral nutrition equipment

NC Medicaid has designated Roche Diagnostics Corporation Diabetes Care as the preferred manufacturer for glucose meters, test strips, control solutions, lancets and lancing devices. Diabetic supply questions go to ACCU-CHEK Customer Care at 877-906-8969.

DMEPOS Provider List 2023-2024

Face-to-Face Encounters - Questions and Answers 

Fee Schedules 

Update to Manual Pricing Calculation for Prior Approval and Claims Processing 


Forms for Durable Medical Equipment, Orthotics and Prosthetics


ACCU-CHECK Customer Care (diabetic supply question)
Phone: 877-906-8969

NC Medicaid Contact Center
Phone: 888-245-0179
Email: Medicaid.DMErequest@dhhs.nc.gov

NCTracks Contact Center
Phone: 800-688-6696
Email: NCTracksProvider@nctracks.com

This page was last modified on 12/14/2023