Personal Care Services

Personal Care Services (PCS) provides personal care services to individuals residing in a:

  • Private living arrangement
  • Residential facility licensed by North Carolina as an adult care home
  • Combination home as defined in G.S. 131E-101(1a).G.S. 131E-101(1a)
  • Group home licensed under Chapter 122C of the General Statutes and under 10A NCAC 27G.5601 as a supervised living facility for two or more adults whose primary diagnosis is mental illness, a developmental disability or substance abuse dependency


These services benefit individuals who require assistance with activities of daily living (ADLs), including:

  • Eating
  • Dressing
  • Bathing
  • Toileting
  • Mobility

To qualify for PCS, an individual must have a medical condition, disability or cognitive impairment, and demonstrates unmet needs for:

  • Three of the five ADLs with limited hands-on assistance
  • Two ADLs, one of which requires extensive assistance
  • Two ADLs, one of which requires assistance at the full dependence level

PCS program eligibility is determined by an independent assessment conducted by the Division of Medical Assistance (DMA) or its designee, and is provided according to an individualized service plan.

Fee Schedules

Clinical Coverage Policy 3L

PCS Provider Manual 

Reconsideration Request for Initial Authorization for PCS

PCS Stakeholder Group

Join the PCS Stakeholder Group, find meeting information or request a topic for discussion


Trainings and Webinars

Spring 2018 PCS Provider Training

Assessing the Eating Needs of PCS Beneficiaries

Pettigrew v. Brajer

Office of Compliance and Program Integrity

Other Resources

Personal Care Services Forms

Liberty Healthcare Training Resources

Training - Preadmission Screening and Annual Resident Review Verification (PASRR)

Webinar - Preadmission Screening and Resident Review (PASSR) - An Overview

Webinar - PCS Revised Payment Adjustment (NC Session Law 2013-306)

Webinar - SPA 13-009: NC Session Law 2013-306 presentation


Liberty Healthcare Corporation-NC

Medical Assistance Clinical Section
Phone: 919-855-4360