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  3. 1915(i) Provider Resource Frequently Asked Questions (FAQs)

Processes and Frequently Asked Questions for 1915(i) Services

Visit the webpages listed below for information on 1915(i) services and processes for each of the five Tailored Care Management (TCM) and 1915(i) health plans
providers.

  • Alliance Health Questions and Answers
  • Healthy Blue Together Questions and Answers
  • Partners Health Questions and Answers
  • Trillium Health Questions and Answers
  • Vaya Health Questions and Answers

NOTE: Insert redirect from https://medicaid.ncdhhs.gov/processes-and-frequently-asked-questions-1915i-services (Old Fact Sheet URL) after publishing and linking all new FAQ webpages.

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This page was last modified on 03/09/2026

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  • 1915(i) Provider Resource Frequently Asked Questions (FAQs)
    • Processes and Frequently Asked Questions for 1915(i) Services
    • Processes and Frequently Asked Questions for 1915(i) Services, Alliance Health
    • Processes and Frequently Asked Questions for Partners Health 1915(i) Services
    • Processes and Frequently Asked Questions for Trillium Health 1915(i) Services
    • Processes and Frequently Asked Questions for Vaya Health 1915(i) Services
    • Processes and Frequently Asked Questions for Healthy Blue Care Together (HBCT) 1915(i) Services

Contact Information

NC Medicaid, Division of Health Benefits
2501 Mail Service Center
Raleigh, NC 27699-2501

NC Medicaid Contact Center
Phone: 888-245-0179
Monday-Friday 8 a.m. to 5 p.m.
Closed on State holidays.
 
Visit RelayNC for information about TTY services.
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