Provider Playbook: Training Courses

Education for NC Medicaid Providers and Practice Leaders

NC Medicaid offers three webinar series to help prepare providers, practice managers and quality managers engage with NC Medicaid. 

Quarterly Back Porch Chats, NC Medicaid Managed Care Webinar Series Back Porch Chats

• July 31, 2025, noon-1 p.m. | Children and Families Specialty Plan
• Nov. 20, 2025, noon-1 p.m. | Topic TBD
• Feb. 19, 2026, noon-1 p.m. | Topic TBD
• May 21, 2026, noon-1 p.m. | Topic TBD

Virtual Office Hours for Providers

NC Medicaid Provider Services offers a series of Virtual Office Hours for providers. The quarterly sessions offer an interactive format for providers to ask questions on a variety of NC Medicaid Managed Care topics.

• Thursday, Feb. 5, 2026, noon - 1 p.m.
• Thursday, May 7, 2026, noon - 1 p.m.
• Thursday, Aug. 6, 2026, noon - 1 p.m.
• Thursday, Nov. 5, 2026, noon - 1 p.m.

Session topics will be posted, once available.

Quality Forum

• 5th Annual Virtual Statewide Quality Forum, Oct. 8, 2025, noon-1:30 p.m.

NOTE: A new webpage for webinar dates, topics and registration is coming soon. Previous webinars, recordings and questions and answers will be posted on the webpage once available.