Toolkit: Transition to Tailored Plans

Versión en español

NC Medicaid Behavioral Health and Intellectual/Developmental Disabilities Tailored Plans (or “Tailored Plans”) start July 1, 2024.

Use these free materials to promote and explain Tailored Plans in your community. We will keep adding flyers, graphics and more.

Web page: What to do if your NC Medicaid will move to a Tailored Plan
Last updated: April 10, 2024

Additional languages: Spanish

An explanation of the transition to Tailored Plans and what you should do if you are affected.

Presentation: Tailored Plan Essentials PowerPoint (New version — Microsoft PowerPoint)
Last updated: June 12, 2024

Additional languages: Spanish

A PowerPoint deck that can be used to explain Tailored Plans to your community.

Flyer: What happens if your providers are not in your network
Last updated: June 12, 2024

Other languages: Spanish

A printable flyer that explains what actions you can take to make sure your doctors and specialists are covered by your Tailored Plan.

Flyer: Free rides to and from your medical and mental health appointments (Bilingual, English/Spanish)
Last updated: June 12, 2024

A printable flyer that explains how people on Medicaid can get
Non-Emergency Medical Transportation (NEMT).

Flyer: 1915(i) Medicaid home and community-based services (Bilingual, English/Spanish)
Last updated: June 12, 2024

A printable flyer that explains available 1915(i) services to support Tailored Plan members and caregivers at home. 

Social Media Content and Graphics, Version 2.0 - June 2024 (downloads as .zip folder)
Last Updated: June 12, 2024

Additional languages: Spanish

Social media graphics and text about services available on Tailored Plans and what to do if your providers are not covered. 

This ZIP archive contains several files. To open them, use a computer. Download the ZIP file. Then, right-click the file, select "Extract All" (Windows PC) or "Open With" > "Archive Utility" (Mac), and follow the prompts.

Stakeholder Email Template (New Version, June 2024) (Microsoft Word, Bilingual, English/Spanish) 
Last updated: June 12, 2024

Newsletter content community partners and community members can use to promote available resources about Tailored Plans.

More information