Toolkit: Transition to Tailored Plans
NC Medicaid Behavioral Health and Intellectual/Developmental Disabilities Tailored Plans (or “Tailored Plans”) start July 1, 2024.
Use these free materials to promote and explain Tailored Plans in your community. We will keep adding flyers, graphics and more.
| Web page: What to do if your NC Medicaid will move to a Tailored Plan Additional languages: Spanish An explanation of the transition to Tailored Plans and what you should do if you are affected. |
| Presentation: Tailored Plan Essentials PowerPoint (New version — Microsoft PowerPoint) Additional languages: Spanish A PowerPoint deck that can be used to explain Tailored Plans to your community. |
| Flyer: What happens if your providers are not in your network Other languages: Spanish A printable flyer that explains what actions you can take to make sure your doctors and specialists are covered by your Tailored Plan. |
| Flyer: 1915(i) Medicaid home and community-based services (Bilingual, English/Spanish) A printable flyer that explains available 1915(i) services to support Tailored Plan members and caregivers at home. |
| Flyer: “Free rides for appointments” (Bilingual, English/Spanish) A flyer to explain how Tailored Plan members can use Non-Emergency Medical Transportation. |
| Social Media Content and Graphics, Version 2.0 - June 2024 (downloads as .zip folder) Additional languages: Spanish Social media graphics and text about services available on Tailored Plans and what to do if your providers are not covered. This ZIP archive contains several files. To open them, use a computer. Download the ZIP file. Then, right-click the file, select "Extract All" (Windows PC) or "Open With" > "Archive Utility" (Mac), and follow the prompts. |
| Stakeholder Email Template (July 2024) (Microsoft Word, Bilingual, English/Spanish) Newsletter content community partners and community members can use to promote available resources about Tailored Plans. |